
The recession has dramatically changed many Americans' shopaholic habits, at least temporarily and perhaps forever.
Now the question is whether the nation's retailers have kept up.
"The answer is no," said Marshal Cohen, chief industry analyst with NPD Group.
He's not alone in that assessment.
Although it's still early days of the holiday shopping season, some analysts are already worried that too many merchants are taking a business-as-usual approach to an era that is anything but usual. Any miscalculation could be disastrous for retailers, who typically expect up to 20 percent of annual sales and a bigger share of annual profits during the critical holiday season.
"Retailers still don't have a full grasp of reality," said Burt P. Flickinger III, managing director of Strategic Resource Group, a consulting firm.
Flickinger thinks many of the nation's retail executives don't completely understand how severely the Great Recession has affected the millions of Americans who have lost jobs, had their wages cut or are living in fear of a job loss.
That, he noted, is on top of other financial concerns many Americans are facing, including a steep drop in home and investment values.
Retailers have good reason to fear such financial jitters, having only last year endured a disastrous season in which holiday retail sales fell 3.4 percent as Americans, rattled by the financial crisis, held onto their pocketbooks.
This year, Flickinger said, consumers are facing the reality of a sky-high unemployment rate and growing concerns about credit card debt.
"Shoppers are more scared going into this holiday season than any time in the last 50 years," he said.
| 1 of 4 | Next> |